To all our valued and new customers,
Firmin Cigars will be trading throughout December 2018 / January 2019 with no breaks, but we are obliged to advise you that even though we are open for business a lot of other businesses, suppliers and courier/post offices may be closed, so as soon as they open their doors for business, then your orders will be dispatched.
We encourage all our valued customers to use Express Post as the preferred shipping method to guarantee faster and more timely deliveries.
Again, Express Post during these times are not guaranteed due to the shear volumes of parcel movements, but it is relatively quicker than standard post.
QLD, NSW, ACT, VIC, & SA CUSTOMERS
In order to guarantee delivery before Christmas, it’s recommended that you place you orders by Tuesday 18th Dec 2018 and go with Express Post freight.
NT, WA & TASSIE CUSTOMERS
to also guarantee delivery before Christmas, we recommend that you place you orders by Monday 17th Dec 2018 and also go with Express Post.
For Humidors & Larger items that use a Courier service we would suggest you place your orders by Friday 13th December, some areas can take up to 10 days, so at least try and prepare. *remember we are not the drivers, so once it has left the premises we too rely on the efficient services of our delivery companies and their drivers (whom all do a fantastic job)
Australia Post are inundated with copious amounts of parcels at this time and are advising, that even Express Post articles may take up to 4 working days to deliver.
So forward thinking and patience is important.
Firmin Cigars Australia want to take this opportunity, to wish all our valued customers, family and friends a very Festive & Merry Christmas, have a safe holiday season, and we look forward to assisting you over the Christmas & New Year period.
Wishing you an exciting & prosperous New Year.
Trent, Melanie, River & Ziggy Star!